Frequently Asked Questions

Bin Buds provides a reliable curbside service for property owners, ensuring their garbage bins are placed at the curb for pickup and returned to the designated collection spot the following day.

We kindly request that all garbage and recycling items are contained within the bins, with lids closed securely, so they can be moved safely. We only handle rolling bins and recycling containers; loose items will not be moved.

 

Our service operates on a convenient monthly recurring plan, with charges automatically processed on the 1st of each month through your preferred payment method.

 

We offer a hassle-free cancellation policy. Simply notify us if you wish to cancel, and we’ll stop all future billing while continuing service until the end of the last paid month.

Our standard monthly fee covers the movement of up to two items, which could include two rolling bins or a combination of one bin and one recycling container. Additional bins or containers will incur a charge of $9.95 each per month.

To ensure efficiency, we use a vehicle attachment to move bins along extended driveways. Please let us know if you're comfortable with us driving on your property.

We’ll arrive the day before your scheduled trash day to place bins at the curb and return the empty containers the following day.

We’re happy to accommodate properties with separate collection days for garbage and recycling for an additional monthly fee of $9.95.

For your convenience, you may leave bins in accessible locations by 7 a.m. If you permit us to enter your garage or backyard, please note that we are not liable for any items that may be lost or damaged.

We adjust our schedule to accommodate holidays, servicing your address the day before or after, depending on waste disposal changes.

We offer two services to meet the needs of our customers.

Full Service – We move your full bins to the curb before collection and return them to their storage location after they are emptied.

Introductory Rate: $29.95/month for the first three months, then $49.95/month.

Partial Service – We move your full bins to the curb, and you take care of returning them to storage.

Rate: $29.95/month.

Each additional container beyond the first two incurs a small fee of $9.95 per month.